Featured Modules

Communication Skills

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Category

Skill Development

Validity

 365 Days

Price

₹ 3650
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About

Communication skills refer to the ability to effectively convey and exchange information, ideas, and feelings with others. Strong communication skills are crucial in various aspects of life, including personal relationships, professional interactions, and academic pursuits.

Effective communication involves both verbal and non-verbal elements. Verbal communication encompasses the use of spoken or written words, while non-verbal communication includes body language, facial expressions, gestures, and tone of voice. Both forms of communication work together to convey messages and establish understanding.

Here are some key aspects of communication skills:

  • Listening: Active listening is an important component of communication. It involves fully concentrating on and understanding the speaker`s message, both in terms of the content and the underlying emotions or perspectives. Active listening allows for better comprehension, empathy, and response.
  • Speaking: Speaking involves expressing ideas, thoughts, and emotions clearly and effectively. It includes using appropriate vocabulary, grammar, and tone of voice to convey the intended message. Good speaking skills involve being concise, organized, and engaging.
  • Non-Verbal Communication: Non-verbal cues play a significant role in communication. Body language, facial expressions, eye contact, posture, and hand gestures can all convey additional meaning beyond the words being spoken. Being aware of and utilizing non-verbal communication can help enhance understanding and establish rapport with others.
  • Empathy: Empathy is the ability to understand and share the feelings, perspectives, and experiences of others. It involves actively listening, showing genuine interest, and responding with compassion. Cultivating empathy allows for more effective and meaningful communication, as it promotes understanding and connection.
  • Clarity and Conciseness: Clear and concise communication involves expressing thoughts and ideas in a straightforward and easily understandable manner. It requires organizing thoughts logically, avoiding jargon or unnecessary complexity, and using appropriate examples or illustrations to support understanding.
  • Adaptability: Effective communicators are adaptable and can adjust their communication style and approach based on the context, audience, and purpose of the communication. Adapting to different communication styles, cultural backgrounds, or levels of knowledge helps ensure that the message is received and understood as intended.

  • Feedback and Clarification: Seeking and providing feedback is essential for effective communication. Requesting feedback allows for improvement and clarification, while giving constructive feedback helps enhance understanding and resolve any misunderstandings.
  • Confidence: Confidence in communication helps convey credibility and assertiveness. It involves expressing oneself with conviction, maintaining good posture, making appropriate eye contact, and using a confident tone of voice. Building confidence in communication often comes with practice and experience.
  • Emotional Intelligence: Emotional intelligence refers to the ability to recognize, understand, and manage one`s own emotions, as well as empathize with the emotions of others. Emotional intelligence plays a significant role in communication, as it helps navigate and address emotions effectively, leading to more meaningful and productive interactions.
  • Active Engagement: Active engagement in communication involves actively participating in conversations, asking questions, seeking clarification, and providing thoughtful responses. It shows interest, encourages dialogue, and fosters deeper understanding between communicators.

Improving communication skills is an ongoing process that requires practice, self-awareness, and a willingness to learn and adapt. By focusing on these key aspects and consistently working on honing your communication abilities, you can become a more effective and impactful communicator in various areas of your life.

Syllabus Covered

We have taken sufficient care to include all the topics which are essential to be successful. If you come across some other topic not covered by us, please do write to us and allow us to include them for you.

English Language

The English language topics are designed to evaluate your functional English and depth of your vocabulary. It covers English of under graduate level. Your understanding of English language is tested through objective-type questions on grammar, vocabulary, sentence construction, idioms, phrases, one word synonyms, one word antonyms, context based synonyms, antonyms and reading comprehension. These should be good enough for you to be successful in most of the examinations.

This would also help you in certain examinations like GMAT, GRE or MBA Entrance where the English language has a separate section and is tested for a deeper understanding.

Sl.No. Topic
1. Reading Comprehension
2. Sentence Completion / Fill in the blanks
3. Error Spotting and Sentence Correction
4. Cloze Test / Select the Right Word
5. Rearrange / Ordering of Sentences
6. Ordering of Words in a Sentence
7. Synonyms and Antonyms - One Word and Context Based
8. Correctly Spelled Word
9. Word Analogy
10. Idioms and Phrases
11. One Word Substitution

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Dr R Ravindra, M.B.A., Ph.D.

Chief Mentor & Master Coach

Professional with more than 3 Decades of diverse industry experience coupled with a strong background in providing Technology for Education.

Spearheaded implementation of Total Branch Automation during the initial phase of the Banking Automation during late 1990s` when heading the Zonal IT Department of Bank of India, Karnataka Zone,.

Understands the Nuances of Banking Selection and provides focused approach to excelling in the Banking Examinations.

General Tips to Score High

Scoring high in competitive examinations requires careful planning, effective studying strategies, and disciplined preparation. Here are some tips to help you achieve your goal:

  • Understand the Exam: Familiarize yourself with the exam pattern, syllabus, and marking scheme. Know the sections, topics, and weightage of each subject. This will help you allocate your time and effort accordingly.
  • Create a Study Plan: Develop a well-structured study plan that covers all the topics and allows sufficient time for revision. Break down your study sessions into smaller, manageable chunks to improve focus and retention.
  • Gather Study Material: Collect relevant study materials such as textbooks, reference books, online resources, and previous years` question papers. Make sure to use credible sources and updated materials.
  • Time Management: Manage your time efficiently by allocating dedicated slots for studying each subject. Prioritize topics based on their weightage and difficulty level. Regularly assess your progress and make adjustments to your study plan if necessary.
  • Practice Regularly: Practice is key to success in competitive exams. Solve a wide range of practice questions and sample papers to enhance your understanding of concepts, improve problem-solving skills, and get familiar with the exam format.
  • Mock Tests: Take regular mock tests to simulate exam conditions and assess your performance. Analyse your strengths and weaknesses and focus on improving weaker areas. Review your answers and learn from your mistakes.
  • Develop Exam Techniques: Learn and practice effective exam techniques such as time management during the exam, guessing strategies, and prioritizing questions. Familiarize yourself with the instructions and format of the exam to save time during the actual test.
  • Stay Healthy: Maintain a healthy lifestyle throughout your preparation period. Get enough sleep, eat nutritious meals, and exercise regularly. A healthy body and mind will improve your concentration, memory, and overall performance.
  • Revision: Set aside dedicated time for revision. Review and consolidate what you have learned regularly. Make concise notes or use flashcards to revise important concepts, formulas, and facts.
  • Stay Positive and Manage Stress: Maintain a positive mindset and believe in your abilities. Manage stress through techniques like meditation, deep breathing exercises, and taking breaks. Avoid comparing yourself with others and focus on your own progress.
  • Seek Guidance: If you have doubts or need clarification, don`t hesitate to seek help from teachers, mentors, or fellow aspirants. Joining a study group or coaching classes can provide additional guidance and support.

Remember, consistent effort, perseverance, and a well-planned approach are key to scoring high in competitive exams. Good luck!

Specific Tips to Improve Communication Skills

Improving communication skills is essential for success in various aspects of life, including personal relationships, professional settings, and academic pursuits. Here are some specific tips to enhance your communication skills:

  • Active Listening: Listening attentively is crucial for effective communication. Give your complete attention to the speaker, maintain eye contact, and avoid interrupting. Practice active listening by paraphrasing or summarizing what the speaker said to ensure understanding.
  • Clear and Concise Expression: Strive to express your thoughts and ideas clearly and concisely. Use simple language, avoid jargon or technical terms when communicating with a non-expert audience, and organize your ideas logically.
  • Non-Verbal Communication: Pay attention to your non-verbal cues, such as body language, facial expressions, and gestures. Maintain an open posture, make appropriate eye contact, and use hand movements consciously to support your message.
  • Practice Empathy: Develop empathy by putting yourself in others` shoes and understanding their perspective. This will help you communicate with empathy, respect, and consideration for others` feelings and opinions.
  • Use Appropriate Tone and Voice: Adjust your tone and voice to match the context and audience. Speak with confidence, clarity, and appropriate volume. Vary your tone to convey emotions or emphasize important points, but avoid sounding monotonous or overly dramatic.
  • Enhance Vocabulary and Grammar: Improve your vocabulary by reading extensively, learning new words, and using them in conversations. Pay attention to grammar rules and practice writing and speaking to refine your language skills.
  • Practice Constructive Feedback: Learn to give and receive feedback constructively. When providing feedback, focus on specific observations, be objective, and suggest areas for improvement. When receiving feedback, listen actively and be open to constructive criticism.
  • Adapt to Different Communication Styles: Understand that people have different communication styles and preferences. Adapt your communication style to suit the needs of different individuals or situations. Some people may prefer direct and concise communication, while others may appreciate more detailed explanations.
  • Use Visual Aids: In presentations or discussions, use visual aids such as slides, charts, or diagrams to enhance understanding and engagement. Visual representations can often convey complex information more effectively than words alone.
  • Practice Public Speaking: Public speaking is a valuable skill that can boost your confidence and communication abilities. Seek opportunities to practice public speaking, such as joining a toastmasters club or volunteering for presentations or speeches.
  • Seek Feedback and Learn from Mistakes: Request feedback from trusted individuals or mentors to identify areas for improvement. Reflect on your communication experiences, learn from your mistakes, and continuously strive to refine your skills.
  • Engage in Conversations: Engage in meaningful conversations with a variety of people. This can help you develop active listening skills, expand your perspective, and adapt to different communication styles.

Remember, improving communication skills takes practice and patience. Be consistent in your efforts and seek opportunities to apply and refine your skills in real-life situations.

Here are some highly recommended books on communication skills that can help you enhance your abilities in this area:

  • "Crucial Conversations: Tools for Talking When Stakes Are High" by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler: This book provides practical strategies for handling crucial conversations effectively, addressing sensitive topics, and achieving positive outcomes.
  • "How to Win Friends and Influence People" by Dale Carnegie: A classic in the field of communication, this book offers timeless advice on building relationships, influencing others, and improving interpersonal skills.
  • "Influence: The Psychology of Persuasion" by Robert Cialdini: Exploring the principles of persuasion, this book offers insights into how people are influenced and how to effectively communicate and persuade others.
  • "Difficult Conversations: How to Discuss What Matters Most" by Douglas Stone, Bruce Patton, and Sheila Heen: This book provides guidance on handling challenging conversations, managing conflicts, and achieving constructive resolutions.
  • "The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism" by Olivia Fox Cabane: Focusing on charisma and personal presence, this book offers techniques and exercises to develop charismatic communication skills.
  • "Talk Like TED: The 9 Public-Speaking Secrets of the World`s Top Minds" by Carmine Gallo: Drawing from successful TED Talks, this book explores the principles of effective public speaking and provides actionable tips for delivering compelling presentations.
  • "Nonviolent Communication: A Language of Life" by Marshall B. Rosenberg: This book introduces a communication framework emphasizing empathy, understanding, and resolving conflicts peacefully. It offers practical tools for expressing needs and listening empathetically.
  • "Simply Said: Communicating Better at Work and Beyond" by Jay Sullivan: This book offers practical advice and techniques for improving communication skills in various professional contexts, including presentations, meetings, and everyday conversations.
  • "Crucial Accountability: Tools for Resolving Violated Expectations, Broken Commitments, and Bad Behavior" by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler: Focusing on holding others accountable in a constructive manner, this book provides strategies for addressing problematic behavior and achieving positive change.
  • "The Art of Communicating" by Thich Nhat Hanh: This book offers insights into mindful communication, active listening, and fostering understanding and compassion in our interactions with others.

These books cover a range of communication skills, from interpersonal conversations to public speaking and conflict resolution. Choose the ones that resonate with your specific interests and goals, and enjoy the journey of improving your communication abilities.